Any upgrading has some potential risk, we don't suggest you upgrade if there has no big problem on your camera.
1. Please choose correct update package according to product model and version of the camera.
2. Please use cable network NOT WIFI during the update process in case of network disconnection in the process.
3. Please make sure that the update process is operated under continuous power supply.
4. The whole process may take about 1 minute. Please wait until camera reboots with spinning.
5. We are not responsible for any improper operation that leads to camera crashing.
6. Please unzip the file if it is a zip file.
Here is method to upgrade. Please notice you need USE the firmware file isntead of OPENING it