Firmware

Some methods to solve camera's trouble

Moderators: support05, support

Firmware

Postby support » Tue Jul 16, 2013 7:50 am

Notice:

Any upgrading has some potential risk, we don't suggest you upgrade if there has no big problem on your camera.

1. Please choose correct firmware file to upgrade according to camera's model and current firmware or hardware version.
2. Please use network cable instead of WIFI during the upgrading process in case of network disconnection.
3. Please unzip the firmware if it is a zip file.
4. The whole process may take more than 3 minutes. Please don't disconnect camera from power source in 10 minutes.
5. We are not responsible for camera's crash caused by any improper operation.


Here is method where to check camera's hardware version and firmware version.
Where to check camera's firmware and hardware version?


Here is method to upgrade. Please notice you need SELECT AND USE the firmware file isntead of OPENING it
2013-06-26_09413(07-21-13-49-03)(1).jpg
2013-08-01_17140(07-21-13-48-43).jpg
2013-11-20_160744.jpg
2014-02-08_16163(07-21-13-48-53)(1).jpg
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:12 am

Latest Firmware for 2013 version JPT3815w and JPT3815w+

1. For hardware 1.4
1.7.10 1.4
1.7.15 1.4
1.7.17 1.4
1.7.19 1.4
1.7.20 1.4
1.7.24 1.4
1.7.25 1.4

2. For hardware 1.7
1.7.17 1.7
1.7.19 1.7
1.7.20 1.7
1.7.24 1.7
1.7.25 1.7

3. For hardware 1.8
1.7.24 1.8
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:12 am

Latest Firmware for 2013 version MINI319W

1. For hardware 2.4
2.7.19 2.4
2.7.20 2.4
2.7.24 2.4

2. For hardware 2..7
2.7.19 2.7
2.7.20 2.7
2.7.24 2.7

3. For hardware 2.8
2.7.24 2.8
2.7.25 2.8
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:13 am

Latest Firmware for 2013 version IP391W and IP602W

1. For hardware 3.4 and 3.7
3.7.19 3.4 and 3.7
3.7.20 3.4 and 3.7
3.7.24 3.4 and 3.7
3.7.25 3.4 and 3.7

2. For hardware 3.8
3.7.25 3.8
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:19 am

If you don't know your ROBOT3 or 391W HD is 2013 version or 2014 version, here is method.
How to judge your ROBOT3 is 2013 version or 2014 version?


Latest Firmware for 2013 version ROBOT3 and 391W HD

If your camera's current firmware's last number is 3 such as 1.2.0.3, your camera can use below firmware.
1.2.0.3
1.2.5.3
1.2.8.3
1.3.0.3
1.3.1.3
1.3.3.3

Lastest Firmware for 2014 version ROBOT3
1.2.1.2
1.2.1.3
1.2.1.4
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Re: Firmware

Postby support » Thu Jul 10, 2014 3:50 am

Latest Firmware for 2014 version 3815W or TR3818

If your camera's current and hardware 1.10 and firmware is 1.1.0.5, your camera can use below firmware.

Please use the small file to upgrade first. After smal file upgrading succeed, please use big file to upgrade.
After upgrading both, please refresh camera's web page to check camera's firmware version which should be new ervsion 1.1.0.8


1.1.0.8 small file
1.1.0.8 big file

After upgrading, please clear the cache and cookies of your browser because the page of camera may still show the firmware version is 1.1.0.5


If your camera's current and hardware 1.3 and firmware is 1.3.0.X, your camera can use below firmware.

1.3.0.1
1.3.0.15
3.1.1.1.3
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Re: Firmware

Postby support » Mon Jul 21, 2014 4:03 am

Latest Firmware for TR3818

Notice:In US, we name TR3818 as 3815W, therefore, if you are in US and you find your camera's package is 3815, but firmware is 1.3.x.x, you can also use TR3818's firmware.

If your camera's current and hardware 1.3 and firmware is 1.3.0.X, your camera can use below firmware.

Please upgrade small file first, and then upgrade the big file if your current one is 1.3.0.1. If your current is not 1.3.0.1, you don't need use small file
1.3.0.6 small file
1.3.0.6 big file
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