Firmware

Some methods to solve camera's trouble

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Firmware

Postby support » Tue Jul 16, 2013 7:50 am

Notice:

Any upgrading has some potential risk, we don't suggest you upgrade if there has no big problem on your camera.

1. Please choose correct update package according to product model and version of the camera.
2. Please use cable network NOT WIFI during the update process in case of network disconnection in the process.
3. Please make sure that the update process is operated under continuous power supply.
4. The whole process may take about 1 minute. Please wait until camera reboots with spinning.
5. We are not responsible for any improper operation that leads to camera crashing.
6. Please unzip the file if it is a zip file.


Here is method to upgrade. Please notice you need USE the firmware file isntead of OPENING it
2013-06-26_09413(07-21-13-49-03)(1).jpg
2013-08-01_17140(07-21-13-48-43).jpg
2013-11-20_160744.jpg
2014-02-08_16163(07-21-13-48-53)(1).jpg
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:12 am

Latest Firmware for 2013 version JPT3815w and JPT3815w+

1. For hardware 1.4
1.7.10 1.4
1.7.15 1.4
1.7.17 1.4
1.7.19 1.4
1.7.20 1.4
1.7.24 1.4
1.7.25 1.4

2. For hardware 1.7
1.7.17 1.7
1.7.19 1.7
1.7.20 1.7
1.7.24 1.7
1.7.25 1.7

3. For hardware 1.8
1.7.24 1.8
1.8.25 1.8
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:12 am

Latest Firmware for 2013 version MINI319W

1. For hardware 2.4
2.7.19 2.4
2.7.20 2.4
2.7.24 2.4

2. For hardware 2..7
2.7.19 2.7
2.7.20 2.7
2.7.24 2.7

3. For hardware 2.8
2.7.24 2.8
2.7.25 2.8
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:13 am

Latest Firmware for 2013 version IP391W and IP602W

1. For hardware 3.4 and 3.7
3.7.19 3.4 and 3.7
3.7.20 3.4 and 3.7
3.7.24 3.4 and 3.7
3.7.25 3.4 and 3.7

2. For hardware 3.8
3.7.25 3.8
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Re: Firmware

Postby support » Tue Jun 17, 2014 8:19 am

If you don't know your ROBOT3 or 391W HD is 2013 version or 2014 version, here is method.
How to judge your ROBOT3 is 2013 version or 2014 version?


Latest Firmware for 2013 version ROBOT3 and 391W HD

If your camera's current firmware's last number is 3 such as 1.2.0.3, your camera can use below firmware.
1.2.0.3
1.2.5.3
1.2.8.3
1.3.0.3
1.3.1.3
1.3.3.3

Lastest Firmware for 2014 version ROBOT3
1.2.1.2
1.2.1.3
1.2.1.4
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Re: Firmware

Postby support » Thu Jul 10, 2014 3:50 am

Latest Firmware for 2014 version 3815W

If your camera's current and hardware 1.10 and firmware is 1.1.0.5, your camera can use below firmware.

1.1.0.5

Please use the small file to upgrade first. After smal file upgrading succeed, please use big file to upgrade.
After upgrading both, please refresh camera's web page to check camera's firmware version which should be new ervsion 1.1.0.8


1.1.0.8 small file
1.1.0.8 big file
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Re: Firmware

Postby support » Mon Jul 21, 2014 4:03 am

Latest Firmware for TR3818

If your camera's current and hardware 1.3 and firmware is 1.3.0.1, your camera can use below firmware.

1.3.0.1

Please upgrade small file of 1.3.0.6 first, and then upgrade the big file.
1.3.0.6 small file
1.3.0.6 big file
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