13. Firmware

Some methods to solve camera's trouble

Moderator: support

13. Firmware

Postby support » Tue Jul 16, 2013 7:50 am

Notice:

Any upgrading has some potential risk, we don't suggest you upgrade if there has no big problem on your camera.We may not have the original firmware to provide you to downgrade firmware if you regret upgrading


1. Please select correct firmware file according to camera's model, current firmware or hardware version.
2. Please use network cable instead of WIFI during the upgrading process in case of network disconnection.
3. Please unzip the firmware if it is a zip file.
4. The whole process may take more than 3 minutes. Please don't disconnect camera from power source in 10 minutes.

Here is method where to check camera's hardware version and firmware version.
Where to check camera's firmware and hardware version?


Please don't open firmware file with any software. Picture below is method to upgrade. Please notice you need SELECT AND USE the firmware file
2015-04-08_175132.png
2015-04-08_180730.png
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Re: Firmware

Postby support » Mon Jul 21, 2014 4:03 am

PSH5PJ`Q`I6BS40W@2T}3DC.png
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Re: Firmware

Postby support » Fri Mar 06, 2015 7:40 am

Below is the download link of firmware.
The number in front of firmware version is corresponding to number of above form. If you are not sure which one you need to download, please send private message to ID support of forum or email address support@tenvis.com to ask, but you need inform us your camera's current firmware first.

If you use the wrong firmware file to upgrade, camera may die after upgrading.


1----0.22.2.34
2----0.37.2.36
3----32.37.2.39
4----1.7.25
5----1.7.25
6----1.7.25
7----none
8----none
9----none
10---0.22.2.34
11---0.37.2.36
12---32.37.2.39
13---3.1.1.1.4
14---0.22.2.34
15---0.37.2.36
16---32.37.2.39
17---3.7.25
18---3.7.25
19---5.1.1.1.5
20---0.22.2.34
21---0.37.2.36
22---32.37.2.39
23---3.7.25
24---3.7.25
25---5.1.1.1.5
26---0.22.2.34
27---0.37.2.36
28---32.37.2.39
29---2.7.25
30---2.7.25
31---2.7.25
32---12.1.1.1.2
33---1.3.3.3
34---1.2.7.2
35---1.2.1.4
36---7.1.1.1.1.2
37---none
38---1.3.3.3
39---1.2.7.2
40---none
41---8.1.1.1.1.2
42---none
43---7.1.1.1.1.2
44---none
45---none
46---none
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