JPT381W Firmware Upgrade

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JPT381W Firmware Upgrade

Postby dougsmith » Mon Sep 09, 2013 4:57 pm

Hi, I've only just received my first Tenvis camera so apologies if I'm asking a numpty question.

I am trying to ensure I have the latest firmware as I'm having a few issues setting it up but I can't work out what version of hardware I have and ultimately what firmware I need.

I think its a 2013 JPT3815W (well that's what it says on the box) and the firmware version listed is 32.37.2.39:1.7.19.0

Can anyone help me identify which version I need and where to get it from?

Many thanks

Doug
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Re: JPT381W Firmware Upgrade

Postby support » Tue Sep 10, 2013 6:35 am

dougsmith wrote:Hi, I've only just received my first Tenvis camera so apologies if I'm asking a numpty question.

I am trying to ensure I have the latest firmware as I'm having a few issues setting it up but I can't work out what version of hardware I have and ultimately what firmware I need.

I think its a 2013 JPT3815W (well that's what it says on the box) and the firmware version listed is 32.37.2.39:1.7.19.0

Can anyone help me identify which version I need and where to get it from?

Many thanks

Doug


For the latest firmware version of JPT3815W 2013, you can download it from the below page.
viewtopic.php?f=13&t=3233

There is not such firmware version 32.37.2.39 for 2013 JPT3815W. Could you please send us the snapshot of the firmware version from your camera? Thanks.
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