Forum Posting Guidelines - Please Read Before Posting

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Forum Posting Guidelines - Please Read Before Posting

Postby admin » Mon Jul 15, 2013 6:23 am


Welcome to TENVIS forum! In order to keep your stay as friendly and constructive as possible, please take time to read through the following guidelines.
NOTE: As a measure to prevent SPAM, the first post of each newly registered forum user must be verified by administrators first before they can be displayed on the forum. Please wait until the administrator confirms your post and please kindly note there may be a little delay due to time difference, national holidays and weekends.

I. General Forum Rules
• Read sticky threads first.
• Lurk and get to know the forum before asking for help.
• Use the search function to look for answers before posting a new thread.
• Post your question to the appropriate forum and do not post the same thread more than once; otherwise it will be moved/deleted without prior warning.
• Respect netiquette: please be nice to other members and moderators.
• Please note that there may be delay in response due to time difference but we will try our best to get back to you asap.
• Lend a helping hand: we encourage forum members to help answer other members’ questions.
• Be careful of who you trust on the Internet.
• Report any breaches of forum rules to a member of our moderator team.
Do not:
• Post spam (ZERO tolerance especially advertising without permission from TENVIS)
• Post content that violates the laws and regulations of the People’s Republic of China.
• Flame or insult other members by posting contents that are excessively abusive, attacking, threatening or aggressive in nature.
• Give out your personal information (i.e. name, address, email, phone number, etc).
• Create alternative, backup or multiple accounts.
• Discuss about the rules or their interpretation.
• Post message containing unsolicited use of TENVIS or TENVIS forum for marketing purposes.
• If problem has been solved with the help of support team, please do not post a new thread, asking for help. BUT it is strongly encouraged to help out members with the same or similar problems.

MJPEG Cameras Troubleshooting
• If you are looking for answers to DDNS password, please check here.

II. Prohibited topics (including in external links or signature)
• Porn or gross stuff
• Piracy or plagiarism
• Cheating, hacking, or any malicious programs
• Threats of violence or harassment
• Racism or discrimination
• Drugs or alcohol
• Religious, political, and other ‘prone to huge arguments’ threads
Notice: Threads containing any of the above off-limit topics are unacceptable and will be removed without warning.

III. Moderation Explanations
Administrators/Moderators reserve the right to move/edit/delete any content at any time if they consider it is inappropriate. For severe violation of forum rules, we reserve the right to block the violator’s forum account and their IP address.
Please do not start a new thread asking why your last thread was moved, deleted or closed. If you want to know why, contact a moderator, but please do not ask the community.
By maintaining a member account and by posting to TENVIS forums, you hereby agree to abide by these rules, which may be subject to change without notice.

IV. Disclaimer
Views and statements are solely on behalf of the authors. TENVIS is not liable for any legal issue concerning these matters.

V. Customer Service Information
You may resort to TENVIS support team for technical issues via the following information:

China Worldwide Customer Service
Office Hour: 9:00-18:00, Beijing Time (GMT/UTC+8), Mon. – Fri.
Telephone#: 0086-0755-89732476
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