Restore Camera back to factory settings

Camera Hardware and Software Installation

Moderator: support

Restore Camera back to factory settings

Postby support » Sun Feb 28, 2016 2:23 pm

Hi there,
If you ever forget your admin passoword or have any other reason to reset the camera to its factory settings, please use the following procedure:

>Make sure the camera is powered up.

>It is easier to use the software reset functions. Log in the web server of camera and browsers to Settings> Others > Reset
camera reset.jpg


>If hardware reset is needed, insert the tip of a paper clip in the Reset pin hole to press the reset switch. You will feel the click when the switch engages.
b2.jpg

b4.jpg


A few seconds later the camera will restart and is now at factory settings. After reset the username and password will both be "admin" again.


Best regards,
Working Time: 1:00am-10:00am GMT Monday-Friday (6:00pm-3:00am PST Sunday-Thursday)
E-mail: support@tenvis.com
Skype: tenviscs
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