Camera's Software and APP Download

Moderator: support

Camera's Software and APP Download

Postby support » Thu Oct 30, 2014 2:03 am

<For Computer Users>
For computer view, every camera has an address which is made up of camera's IP and port so that computer's browser can open the address to view camera. But customer needs use a software to search camera's IP and port.
Below is the link to download the software which can detect camera's IP and port.

Please connect camera to power source by adapter.
1. Please connect camera to router instead of computer by cable. The computer should also connect to the same router by cable or by wifi.
2. Please use search tool in computer to search camera's IP and port.
One is enough.

Software for Windows
Tenvis Search Tool:
Tenvis Easy Setup: ... .2.1.2.exe

Software for MAC
Tenvis Search Tool:
Tenvis Easy Setup: ... .1.1.2.dmg
(If your MAC computer can't install above software, please click HERE to solve it. )

3. After tool find camera, you can access camera via browser by camera's IP and port such as

The user name and password of camera are admin if you did not change its default one. On computer, please don't use your email user name and password of on phone app New Tenvis

<For phone or pad view>
Please search "New Tenvis" in Google play or Apple store and use app New Tenvis to view camera, or you can download from below link.
For iphone or iPad ... 72284?mt=8

For android
Google play : ... ENVISP2PHD
direct download link

For windows phone,
We have not developed an app for windows phone yet. There is a third party app customers can have a try. But we can't promise it works for every model of Tenvis.
It only supports HD camera who supports onvif protocol because it is using camera's IP and onvif port to connect, not camera's UID or http port.

Here is download link ... 216218a78d
Customer can search IP CENTCOM in microsoft store for phone to download it.


Best regards,
Tenivs Support Team
Working Time: 1:00am-10:00am GMT Monday-Friday (6:00pm-3:00am PST Sunday-Thursday)
Skype: tenviscs
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