Tenvis 391W HD Unreachable after config restore

Some methods to solve camera's trouble

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Tenvis 391W HD Unreachable after config restore

Postby gargoil666uk » Sun Sep 23, 2018 10:55 am

After trying to restore a backed-up configuration file the camera becomes unreachable and I cannot log in (using admin) to check the details.
This happens using either the default login address ( or my defined static address, also various ports.
This happens using either http on a web browser or using rtsp via VLC media player. Both previously worked okay.

However, the configuration must have reloaded because I am now getting email alerts using my entered email address, etc.

I have switched off/on a few times after allowing breaks between of several minutes.

Can anyone suggest a way to regain log in access.

Software version 5100-ov9712a
Web UI version V1.6.1.2

However, eventually I managed to log in using and my own declared port number. I discovered that the camera had switched back to DHCP for the IP address, so I set it back to static addressing. Strange, must be a bug.
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Joined: Thu Jul 25, 2013 1:54 pm

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