2. Forget Camera password | How to Reset Camera?

Some methods to solve camera's trouble

Moderator: support

2. Forget Camera password | How to Reset Camera?

Postby support » Wed May 20, 2015 3:07 am

There is an user name and a password for every camera, the default user and password are both "admin" (all lower case)
As you can see on the camera's sticker.

b1.jpg


If you forget camera password or the default password "admin" doesn't works , please reset your camera to factory configuration. then the password will become the default one: admin, or <null>.However, how to reset camera? Please look at below pictures for reference.
<Note: please keep the AC adapter plugged in while resetting.>

NO.1 For model which can pan and tilt like JPT3815W, ROBOT2, TR3818,ROBOT3,TH661,3815W HD, TZ100, TZ200:
Take a small round pin to press the reset button at the bottom of the camera for more than 1 minute until it reboots with spinning. Only when camera is rotating, it means you reset successfully.
b2.jpg


NO.2
For model like MIini 319w, or Mini 319 HD
Take a small round pin to press the reset hole at the right side of the camera for more than 1 minute.
b3.jpg


NO.3 For model TH671,
Take a small round pin to press the reset hole at the right side of the camera for more than 1 minute. If the light in front of the camera is off, it means reset succeeds.
b5.jpg


NO.4 For outdoor cameras 602W, 391W and 391W HD, TH692
Please press and hold the white button for about one minute to reset camera.
b4.jpg
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