Re: SD Card Partition has serious errors

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Re: SD Card Partition has serious errors

Postby mlah1234 » Sat Aug 17, 2013 5:55 am

Hello Support

Is there any chance of getting some professional support regarding my and others issues
My last post is below dated 7/08/13
Can you please respond as too weather your suggested firmware will fix my issue and not damage the unit ??
Or do these unit need to be replaced by Tenvis ??
ML ( Somewhat pissed off with support or lack there of )

Re IProbot3 This Reply from tech support by support05 » Mon Aug 05, 2013 7:15 pm
Pls use this firmware to upgrade and then format the SD card.
https://www.dropbox.com/s/523y7uucu7p0q ... tenvis.pk2

7/08/13 With all the confusion surrounding firmware upgrades for this device
and the discussion about device firmware versions odd and even and correct version to upgrade with
What if this upgrade causes device failure as has happened for other users
What version is this (tenvis.pk2) and where is the support documentation about the release ??
And why is non of this on the public site ??
mlah1234
 
Posts: 5
Joined: Sun Aug 04, 2013 8:57 am

Re: SD Card Partition has serious errors

Postby support05 » Mon Aug 19, 2013 9:36 am

That firmware is a small file which is about 1 K. Actually it is not a firmware, it is just a file to fix the problem that camera can not fomat SD card. We have tested it for many times. As it is not a firmware and not many customers face the issue on formatting SD card, we did not release it to official website or forum.
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support05
 
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Re: SD Card Partition has serious errors

Postby mlah1234 » Tue Aug 20, 2013 12:09 am

Thank You for the update on this issue

I will give it a try
mlah1234
 
Posts: 5
Joined: Sun Aug 04, 2013 8:57 am


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