Problem with ios6

Yassin

I have exactly the same problem. In fact now that i deleted the app and reinstalled it wont show any camera video at all. It just times out each time. Please help !!!

support

Reply Yassin 's thread

Hello , our current application tenvispro could not support IOS6 well, please download new application for iPhone from APP store:
Link:
http://apps.tenvis.com
and there are New User Manual will teach you how to configure the new application:

new app

SlavinMba

Hi i have an iphone 4 running iOS 6 i can see the camera on my home network ( wifi) but cant see it when away from home, I must be doing something wrong? can you help?

support

Reply SlavinMba 's thread

If you could find a label on the camera shows "http://xxxx.tenvis.info" , please view this new user manual for help:
http://apps.tenvis.com/Download/ ... tart_Guide_9.24.pdf

If you do not have a tenvis.info ddns ,please try this thread fist, and if any problem of it , please feel free to contact us with detailed informations
http://forum.tenvis.com/thread-72-1-1.html
I will PM you the ddns username and password

SlavinMba

hi i was pm's ddns but they now state that Tenvis.info Failed: Incorrect User or Password, please help

support

Reply SlavinMba 's thread

Please give us a snapshot of your DDNS settings, or you could contact us by e-mail so we could help you in time:
support#tenvis.com    replace # to @